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TIEN KIM

Delivery Options

We ship nationwide across the Philippines using trusted courier partners. Choose your preferred carrier at checkout for delivery that fits your schedule.

Shipping Carriers

J&T Express

  • Metro Manila: Same-day delivery for in-stock items ordered before 12:00 PM
  • Luzon: 2-4 business days
  • Visayas: 3-6 business days
  • Mindanao: 4-7 business days
  • Tracking: Real-time tracking provided via J&T Express tracking system

    • AP Cargo

  • Metro Manila: Same-day delivery for in-stock items ordered before 12:00 PM
  • Luzon: 2-4 business days
  • Visayas: 3-6 business days
  • Mindanao: 4-7 business days
  • Tracking: Real-time tracking provided via AP Cargo tracking system

    • GOGO Xpress

  • Metro Manila: Same-day delivery for in-stock items ordered before 12:00 PM
  • Luzon: 2-4 business days
  • Visayas: 3-6 business days
  • Mindanao: 4-7 business days
  • Tracking: Real-time tracking provided via GOGO Xpress tracking system

    • Delivery Timeframes

    Delivery timeframes are estimates and depend on:

  • Carrier's standard delivery schedule
  • Destination location
  • Weather conditions
  • Holidays and weekends
  • Traffic conditions (for Metro Manila)

    • Estimated Delivery by Region:

  • Metro Manila: Same day (if ordered before 12:00 PM)
  • Luzon: 2-4 business days
  • Visayas: 3-6 business days
  • Mindanao: 4-7 business days

    • These are carrier-standard timeframes and may vary. Actual delivery time depends on the carrier's operational schedule.

    Order Processing

  • Orders are processed within 24 hours of payment confirmation
  • Stock is reserved when you place your order
  • Please note that unpaid checkouts will be automatically released after a set period to keep item availability up to date
  • You will receive tracking information once your order is handed off to the carrier

    • Same-Day Delivery (Metro Manila)

    For Metro Manila (NCR) customers:

  • Order before 12:00 PM for same-day dispatch
  • In-stock items only
  • Delivery completed the same day when traffic and weather conditions allow

    • Provincial Delivery

    For provincial orders nationwide:

  • Lead times depend on the carrier and destination
  • You will receive tracking when the parcel is handed off to the carrier
  • Remote areas may have additional delivery time

    • Tracking Your Order

    Once your order is shipped, you will receive:

  • An email notification with tracking number
  • Carrier name and tracking link
  • Estimated delivery date

    • You can track your order through:

  • Your account order history
  • Carrier's website using the tracking number
  • Our customer support team